Subscription Policy
Subscribe & save — cancel anytime, no questions asked
How Subscriptions Work
When you subscribe to LÜM N3 Complex Deep Sleep Gummies, your order is automatically fulfilled and shipped on a recurring basis every 4 weeks (28 days). Subscribers save on every order and receive priority processing.
📋 Subscription Disclosure — Please Read
By subscribing to LÜM N3 Complex Deep Sleep Gummies, you authorize LÜM to charge the payment method on file $49.99 (USD) automatically every 4 weeks (28 days), on a recurring basis, until you cancel. Key terms:
- Product: LÜM N3 Complex Deep Sleep Gummies subscription
- Recurring price: $49.99 (USD) per shipment
- Billing frequency: Every 4 weeks (28 days)
- Auto-renewal: Your subscription auto-renews automatically each 4-week cycle until you cancel — there is no minimum commitment and you may cancel at any time
- Payment method: Charged to the payment method on file each billing cycle
- Next charge date: Shown in your order confirmation and pre-charge reminder email
- Cancel anytime: Cancel before your next 4-week billing date at no charge — see cancellation options below
You will receive a reminder email before each renewal. To cancel, visit our Manage Subscription page, email hi@lum-naturals.com, or call (213) 347-4844. Cancellations must be received before your next 4-week billing date to avoid being charged for the next shipment.
Billing
The payment method on file will be charged automatically $49.99 (USD) every 4 weeks (28 days) on your subscription renewal date. You will receive an email notification before each upcoming charge. Charges are billed by LÜM Pain Relief / Lum Naturals.
Cancellation
You may cancel your subscription at any time with no cancellation fees and no questions asked, before your next billing date, at no charge. To cancel:
- Visit our Manage Subscription page and enter your email and phone number
- Email us at hi@lum-naturals.com
- Call us at (213) 347-4844
Cancellation requests must be received before your next 4-week billing date to avoid being charged for the next shipment. We cannot issue refunds for subscription orders that have already been processed and shipped.
Modifying Your Subscription
You can change your subscription frequency, skip an upcoming order, update your shipping address, or update your payment method by contacting our support team at hi@lum-naturals.com or (213) 347-4844.
Failed Payments
If your payment fails, we will attempt to retry the charge. If the charge continues to fail, your subscription will be paused. You can reactivate it by updating your payment method — contact hi@lum-naturals.com for assistance.
Refunds on Subscription Orders
Our 60-Night Happiness Guarantee applies to your first order within 60 nights of delivery. To start a return or request a refund, please get in touch with our team — email hi@lum-naturals.com, call (213) 347-4844, or visit our Contact Us page. Please review our Refund Policy for full details on eligibility.
Contact Us
For any subscription questions: hi@lum-naturals.com | (213) 347-4844