Manage Your Subscription
Change, pause, skip, or cancel — it's all yours
Access Your Subscription
Enter your email address or phone number and we'll look up your active subscriptions.
We'll verify your identity and show your active subscriptions.
Everything You Can Do
Change Frequency
Monthly, every 6 weeks, or every 2 months — your pace.
Skip Next Order
Not ready yet? Skip once and your subscription resumes next cycle.
Pause Subscription
Take a break for up to 3 months, then resume anytime.
Update Payment
Add a new card or update expiration details in seconds.
Update Address
Moving? Update your shipping address before the next order ships.
Cancel Anytime
No fees, no contracts. Cancel in seconds if you need to.
Prefer to Email Us?
Send your request to hi@lum-naturals.com or call (213) 347-4844 with your order number and what you'd like to change. We'll handle it within 1 business day — no login required.
We never charge cancellation fees. Cancel any time, no questions asked. Your sleep journey is yours to own.